exchanging & returns
Return or exchange products
We do everything to get the products at your home in a perfect condition. Please note that the colour may appear slightly different on different computer screens. If, in spite of this, the products who do not match your expectations, can be returned. DesignFabrix will transfer money back within 14 days if everything received in good order.
Please follow the folling steps to send your products back:
Within 14 days contact [email protected] with the following information:
- your name;
- the order number;
- the reason for the return (it is not forced);
- your bank number;
After the cancellation of your order you will have 14 days left to return your product.
Return the products to: Design Fabrix Westvlietweg 128, 2495 AE Den Haag.
You wil be credited with the full order amount including shipping. Only the costs for returning from home to the webshop are at your own expense. If you make use of your right of withdrawal, the product will be returned to the vendor in the original condition and packaging with al supplied accessoires and - if reasonably possible. The use of this right, you can contact us as [email protected] We will then refund the due amount within 14 days after the return has been returned, provided that the product has already been returned in good order.
We do everything to get the goods at your home in a perfect condition. If, in spite of this, the goods are not received in a good condition, please contact Design Fabrix by e-mail ([email protected]) within 2 days. We will contact you as soon as possible and if we still have stock, we will send you a new article.