1. Placing an order
When you place an order, we ask you to give your personal information to send your order to you. This data is stored on the TransIP servers. Also the information you gave us to create an account is also stored at TransIP.
When you contact us by e-mail, telephone or via the contact form of the website, it is possible we keep those messages. Sometimes, if relevant, we ask for personal details to answer your question. Also this data is stored on the TransIP servers.
To improve our services, cookies are used on our website. These small text files are placed on your computer and record information about your visit. We collect this information for research and analysis to gain a better understanding of our customers so that we can tailor our services. It also ensures you do not always see the same information or have to enter it again. With this information we could improve our website and can develop it further.
What is stored in cookies depends on your browser settings. You can change if you do not want to receive cookies during your visit. In that case, it could happen that you can not see all the features of our website.
4. Third parties
To ensure our services, we use web applications from third parties. The information we’ll give will not be further distributed. In some cases only shared internally. The most important thing is that the information will be treated confidentially.
We work together with these parties:
- Lightspeed Payments in collaboration with Mollie;
Lightspeed (webshop software)
Myparcel (sending via PostNL).
For marketing purposes:
- Mailchimp (newsletters);
- Google (google analytics);
For administration and accounting:
- Snelstart (software);
- Kantoor Vreugdenhil Uithuizermeeden.
5. Saved data
Your data is securely transferred and stored on the servers at TransIP. It is possible to view, change or delete this data whenever you want.
If you do not wish to receive information regarding the newsletter. You can unsubscribe you from the list at the bottom of every newsletter.
The storage period of the data necessary for the shipment of the purchased items are kept according to the legal guidelines of the tax authorities. The information on our website for the purpose of creating an account is retained for as long as the account exists.
@designfabrix, 18 mei 2018